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Call us for all your car needs! 517-372-2779

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

ASSOCIATIONS

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • BBB Accredited Business
  • Car Care Aware

Testimonials

  • Mike is an honest mechanic who does excellent work! His prices are great too. I send all my cars to him.
    -Bill K.

  • Best place in town very friendly and repair was done in same day great place.
    -Sarah Kim S.

  • Mike always does a great job fixing all of my cars.
    -Bill

  • Fast and the price was well below what I planned on paying. Got me in and out same day. I found my go to auto repair place.
    -Leah C.

  • Mike is honest, kind and a super great mechanic! Been going here for years, super thrilled.
    -Becky B.

  • I love the service & Mike is an honorable guy, I even referred my mom! She loves them too!!
    -Angie C.

  • I have always gotten excellent service at Mikes Auto Care. Mike is so knowledgeable and is very honest and fair. I have been using Mikes Auto Care since they opened and had followed Mike from shop to shop before he opened his own business. I wouldn't trust my car to anyone else!
    -Elizabeth B.

  • Got a same day appointment today. They addressed each issue I wanted looked at, and Mike gave me a call with an estimate (consistent with a quote 8 months prior) before they did any of the repairs. He gave me a good opinion to hold off on a fix and the car was done by late afternoon. I will be bringing my Galant in within a few months!
    -Scott Z.

  • We have followed Mike from different service centers till he started his own company and still continue to see and trust him most of all. Even though we now live 30-40 minutes away, we still bring our vehicles back to him when we know they need solid service and we need trusted advice about what work needs to be done. Thanks Mike for being such an honest mechanic and businessman!
    -Tabitha C.

  • Thank you... Always great care and service at Mike's Auto
    -Betty B.

  • As always service exceeds expectations!! I always recommend to my friends and family!
    -Jessica W.

  • I trust this mechanic and I will take my car there from now on. He does a great job explaining what your options are and is not likely to recommend repair you don't need.
    -Eric Z.